Oregon Accident and Injury Attorneys

Oregon Dog Attack Victim with a Torn Rotator Cuff Injury Receives Settlement

Our client in this unfortunate dog attack was walking his dog on leash through a dog park when he encountered another man walking his dog off leash. The other dog immediately took off in the direction of our client’s dog and attacked it. While trying to rescue his dog from this unexpected dog attack, our client tore his left shoulder’s rotator cuff. The other dog’s owner  apologized for the accident and admitted that his dog had a history of attacking other dogs, but the damage had been done.

Medford Oregon Dog Bite Injury AttorneysOur client was uninsured when this dog attack occurred and he couldn’t pay for the surgery needed to repair his shoulder injury. He called the veteran dog bite and animal attack lawyers at Dwyer Williams Dretke Accident Injury Attorneys to represent him.

Our attorneys contacted the aggressive dog’s owner and got his home insurance information to see whether or not the insurance policy provided for up-front medical coverage for dog bites. This is an increasingly common provision of home insurance policies, and luckily for our client in this case, the aggressive dog’s owner possessed a small amount of dog attack insurance. Unfortunately, that insurance amount was not large enough to cover the cost of the surgery our client needed.

After several rounds of negotiations, our compassionate Oregon dog bite lawyers, led by Arne Cherkoss, were able to settle the case for an amount that covered our client’s future surgery, his anticipated time off work for the surgery, and of course for his pain and suffering. Our client was pleased with the results and went ahead with the surgery to his left rotator cuff so that he could return to life as quickly as possible, having made a full physical recovery.

Pedestrain Injured in Oregon Hit and Run Accident Gets Settlement

Our client in this case was injured while walking south on the shoulder of South Main Street in Myrtle Creek, Oregon. The defendant was driving southward in his pickup truck when, as witnesses observed and testified, he swerved to the right over the fog line and hit our client.

Our client was sent “flying through the air” then the defendant moved back onto the roadway where he “accelerated, and took off traveling south on South Main Street.”  Three days after the accident occurred, the defendant contacted the Myrtle Creek Police stating that he had read about the accident and thought he might have been involved.  Following the police interview, he was arrested and cited for the Class B Felony of failure to perform a driver’s duties to injured persons.

Oregon Hit and Run Accident Injury Lawyers

Our client was transported by ambulance from the accident site to a local hospital.  He was admitted to intensive care with the following injuries: splenic laceration, right renal injuries, multiple left rib fractures, multiple lumbar transverse process fractures, multiple contusions/abrasions, and a left fibula fracture. He was discharged five days later.

Two months after being released from the hospital, our client began to experience headaches. He was also experiencing continued pain in his middle to lower back. He sought treatment at the emergency room in Eugene, Oregon, where he was diagnosed with high blood pressure. Because our client was on the road for work at the time, his treating physician instructed him to seek follow-up medical attention in the next town he hit.

Approximately one month later he was seen at a medical clinic in Salem, Oregon, where he was again diagnosed with high blood pressure. He was prescribed Clonidine, Tramadol, and buffered aspirin and was provided with a blood pressure kit for self-monitoring his blood pressure. Our client was then scheduled for a renal ultrasound and referred to a cardiologist for consultation. His medical bills for all of this accident-related injury treatment were through the roof.

Because our client was unsure who was to pay his medical bills, and was unsure how to proceed with a claim against the at fault driver, he contacted the experienced Oregon auto accident injury lawyers at Dwyer Williams Dretke Accident Injury Lawyers to represent him.

We were able to establish a PIP claim with the at fault driver’s insurance company and get all of our client’s medical bills paid. This was his main worry and he was thrilled when it was put to rest. Once our client’s treatment was complete, we obtained all of his medical records and bills and sent a demand package to the adverse insurance company. We were able to guide our client through his treatment and to obtain a fair and reasonable settlement with the at fault driver’s insurance company. Our client was fairly compensated for the pain, suffering, and disruption to his life that their irresponsible insured driver has caused.

How to Keep Your Legal Assistant Happy, Part 3

This is the final post in our short series on fostering great relations with your Legal Assistant. Again, we will be incorporating more information into the Dwyer Williams Dretke PC blog to help make it a great resource for new and prospective personal injury lawyers, so check back soon for more professional development posts!

“How to keep your legal secretary happy, part 1” suggested that you provide them with:

  • All incoming mail
  • Concise directions, and
  • Clear project parameters

“How to keep your legal secretary happy, part 2” suggested that you also provide:

  • An open-door policy for asking questions
  • Lists of what they can anticipate to happen on each case if/ when attorneys are out of the office
  • Streamlined phone call protocol

Three Final Ways to Keep Your Legal Assistant Happy

Here are the final three suggestions that our support staff have provided for how we can keep them happier in the workplace, which we want to share with you:

  1. Attorney Whereabouts
    According to our support staff, having this information on hand at all times is essential! The legal assistants are in large part expected to handle a majority of the clients and contact people including but not limited to insurance company representatives, court officials, medical providers, and other attorneys.  It is very difficult to manage these relationships when one is uninformed about attorneys’ locations and expected time back in the office. As with many of our other suggestions, adequate and clear communication with your legal assistant is key here.
  2. True, Uninterrupted Breaks During the Day
    Even if support staff remain in the office for lunch and other breaks, their personal time should be respected and not interrupted unless such interruption is for a true emergency.
  3. T/C’s and Files
    At the time of this poll, we all agreed that it would be a very good idea if the attorneys were given client/ matter files before taking phone calls.  This way, attorneys won’t be talking off of the tops of their heads about case facts, court procedure, or anything else. With files in hand, the attorneys can avoid undue and burdensome work down the road that could easily have been avoided.

We hope that you have gotten something out of this series. Again, we will be sharing more advice like this in the future on our blog as well as on our social media channels.  Subscribe to our RSS feed to get blog posts emailed directly to your inbox, or check us out online on Google+, Facebook, Twitter, and LinkedIn.

Happy Monday and have a great week!

How to Keep Your Legal Assistant Happy, Part 2

Last week we announced that we will be incorporating more information into the Dwyer Williams Dretke PC blog to help make it a great resource for new and prospective personal injury lawyers.

Our first such blog series is about fostering great relations with your Legal Assistant, and our first post in this series suggested that you start to “keep your legal secretary happy” by providing them with:

  • All Incoming Mail
  • Concise Directions, and
  • Clear Project Parameters

Three More Ways to Keep Your Legal Assistant Happy

We polled the legal secretaries in our office and came up a list of nine top areas in which we personal injury lawyers can help empower our assistants and keep them happy in the office.  Here are the fourth through sixth agreed-upon suggestions:

  1. An Open-Door Policy
    Our legal assistants agreed that they would collectively appreciate a more open-door policy for asking questions of their attorneys.  Our support staff felt that some attorneys, who make it clear that they do not appreciate interruption, create a chilling effect on their support staff asking questions.  Legal Assistants need to be able to ask questions of their attorneys without fear of chastisement or reprisal.
  2. Attorney Lists
    If attorneys are out of the office for an extended period of time (3 or more work days), support staff suggested that it would be very helpful for attorneys to provide them with lists of what they anticipate to happen on any given case during their absence.  Statements as simple as “Smith case – waiting for Answer to Complain before sending out Request for Production” or “Black case – waiting for phone call from Dr. Joe before deciding to take the case” would provide Legal Secretaries with a status awaiting their attorneys’ return.  It was also unanimously agreed that it would be helpful for attorneys to leave lists of what they expect their Secretairs to do on any given case or matter while the attorney is out of the office.
  3. Phone Calls
    When asking Legal Assistants to make phone calls for you, our support staff suggests that you develop and utilize some sort of tracking system for streamlining what can otherwise become a time-consuming and frustrating task.  Your assistant needs to know Who to call, When to call them, and What the call is about.

Check back later this week to read our final post in this series.  Remember, also, thatwe will be sharing more advice like this in the future.  From our office to yours!

How to Keep Your Legal Assistant Happy, Part 1

We at Dwyer Williams Dretke PC would like to be more helpful as a resource for new and prospective personal injury lawyers. With this goal in mind, we have decided to incorporate professional advice into our blog, starting today with a series on how to foster great relations with, quite possibly, the most important person in your office: your Legal Assistant or Secretary.

How to Keep Your Legal Assistant Happy

We polled the legal secretaries in our office and came up a list of nine top areas in which we personal injury lawyers can help empower our assistants and keep them happy in the office.  Here are our first three suggestions:

  1. Mail
    Legal secretaries should see all incoming mail.  Even if they do not have much time to absorb and process the mail, that brief exposure will help keep your assistant aware of what is currently happening in a case: of which parties are asking questions and of what documents are coming in.
  2. Job Directions
    Support staff need to be given clear, ideally concise, directions based on their attorneys’ needs and the purpose of the request.  Our support staff suggested that it could make a huge difference for attorneys to take a few minutes to explain the context and importance of each assignment that they bring their secretaries.  Communication breakdowns are frustrating for support staff and attorneys alike, but luckily the confusion and resentment that accompany communication breakdowns can be avoided by proactive project explanations.
  3. Parameters
    Many of our support staff felt that clear job assignment parameters would help reduce their stress at work.  When completing client’s initial interview forms, for example, can your legal secretary call a client back to seek more information without infringing on what the attorney had in mind?  Don’t be shy about setting these boundaries with your assistant: clarification will allows him/her to grasp the scope of the job.

Check back soon to read the next post in this series and remember that we will be sharing more advice like this in the future.  From our office to yours!